At ProPhrase, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you access and use our services, including the Atlas app. By using our services, you consent to the terms of this Privacy Policy.
We may collect personal information, such as your name, email address, and contact details, when you interact with our services. Additionally, we may gather non-personal information, such as device information and usage data, to improve our services and provide a personalized user experience.
We use the collected information to deliver and improve our services, personalize user experiences, process transactions, and communicate with you. Your data may also be used for internal analytics, research, and to comply with legal obligations.
ProPhrase employs industry-standard security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. We use encryption protocols and access controls to protect your data and ensure its confidentiality.
We may share your information with trusted third-party service providers to facilitate service delivery, payment processing, and analytics. Your data will only be disclosed to third parties who adhere to strict data protection standards and confidentiality agreements.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request the deletion of your data at any time, subject to legal obligations.
ProPhrase may use cookies and similar tracking technologies to enhance user experiences, analyze trends, and monitor website usage. You can control the use of cookies through your browser settings, but disabling cookies may affect certain features of our services.
You have the right to access, correct, or delete your personal information held by ProPhrase. You may also request restrictions on the processing of your data and object to the use of your information for certain purposes. Please contact us to exercise your data rights.
ProPhrase reserves the right to update this Privacy Policy periodically to reflect changes in data processing practices, legal requirements, or industry standards. We will notify you of any material changes to the policy and seek your consent if required by law.
In order to facilitate the operation and enhancement of our services, ProPhrase utilizes certain sub-processors. These sub-processors are third-party service providers who have been entrusted with processing specific aspects of user data on our behalf. Below are the details regarding our sub-processors and their respective roles in data handling:
**OpenAI**: The Atlas app leverages OpenAI's technologies for AI-powered text generation and analysis. When you use Atlas, the information that you input or select for processing is securely transmitted to and from OpenAI's services. ProPhrase ensures that this data is encrypted during transit and is not stored on OpenAI's servers or our own, unless explicitly saved by you, such as when you mark an output as a favorite or choose to save it for future reference.
**Microsoft Azure**: ProPhrase employs Microsoft Azure as its primary cloud service provider for hosting and data storage needs, excluding the direct interactions with OpenAI. Azure upholds the highest standards of security, ensuring that your data is securely handled and protected. Azure's robust infrastructure provides reliable uptime, advanced data encryption, and compliance with leading global security standards, offering peace of mind regarding the safeguarding of your information.
**Data Transfer and Non-Persistence**: Any data sent to or received from our sub-processors is transmitted securely and is subject to strict data protection protocols. We do not store any personal information or inputs on ProPhrase or our sub-processors' servers beyond what is necessary for the processing of the services or as required by law. The exceptions include instances where users opt to save or favorite the generated content within our services.
ProPhrase is committed to maintaining a transparent relationship with our users regarding the sub-processors we utilize. We carefully assess the privacy and security practices of each sub-processor to ensure they meet our high standards and comply with relevant data protection regulations.
**User Consent and Control**: By using our services, you consent to the transfer of your data to the sub-processors mentioned above for the purposes outlined in this Privacy Policy. You retain control over your data and can manage preferences and settings within the Atlas app to reflect your data protection and privacy needs.
Should you have any questions about our use of sub-processors or wish to obtain further information regarding our data handling practices, please contact us at info@prophraseai.com or contact your account manager.
Thank you for choosing ProPhrase and trusting us with your data. We are dedicated to providing a secure and efficient service that meets your professional requirements.
If you have questions or concerns about this Privacy Policy or the handling of your data by ProPhrase, please contact us at info@prophraseai.com. Your privacy is important to us, and we are dedicated to protecting your information and ensuring transparency in our data practices.
Thank you for trusting ProPhrase with your personal information and for using our services to enhance your travel agent operations.